XGIMI Customer Care
After-Sales Service
Please read our After-sale Service Policy. You can also contact us via email for more details on the warranty process at service-usa@xgimi.com. For projectors bought from authorized resellers, please contact the relevant sales channels for further information.
Get Support from Us
Hours of operation (CET): from 9:00am to 9:00pm during Monday to Sunday
![Email Us Email Us](https://cdn.shopify.com/s/files/1/0262/9838/4432/t/23/assets/icon_control2x-1650767490604.png?v=1650767491)
Email Us
Tell us how we can help
Can't reach us above? Contact our team directly at service@xgimi.com.
Which devices do you need help with
Get support, find answers, download drivers, manuals, and more!
![AURA AURA](https://cdn.shopify.com/s/files/1/0262/9838/4432/t/23/assets/aura1649412389538-1-1650427730088.png?v=1650427730)
AURA
![HORIZON Pro HORIZON Pro](https://cdn.shopify.com/s/files/1/0262/9838/4432/t/23/assets/horizon-pro-180x180-1657252350650.png?v=1657252351)
HORIZON Pro
![HORIZON HORIZON](https://cdn.shopify.com/s/files/1/0262/9838/4432/t/23/assets/horizon1649412414074-1650433467106.png?v=1650433467)
HORIZON
![Elfin Elfin](https://cdn.shopify.com/s/files/1/0262/9838/4432/t/23/assets/elfin1649412426369-1650433516641.png?v=1650433517)
Elfin
![H2S H2S](https://cdn.shopify.com/s/files/1/0262/9838/4432/t/23/assets/h2s1649412439784-1650433593971.png?v=1650433593)
H2
![Halo+ Halo+](https://cdn.shopify.com/s/files/1/0262/9838/4432/t/23/assets/halo1649412454251-1650433745499.png?v=1650433745)
Halo+
![Halo Halo](https://cdn.shopify.com/s/files/1/0262/9838/4432/t/23/assets/halo1649412464678-1650433763771.png?v=1650433763)
Halo
![MoGo Pro+ MoGo Pro+](https://cdn.shopify.com/s/files/1/0262/9838/4432/t/23/assets/mogopro1649412478066-1650433846405.png?v=1650433846)
MoGo Pro+
![MoGo Pro MoGo Pro](https://cdn.shopify.com/s/files/1/0262/9838/4432/t/23/assets/mogopro1649412489270-1-1650433918381.png?v=1650433918)
MoGo Pro
![MoGo MoGo](https://cdn.shopify.com/s/files/1/0262/9838/4432/t/23/assets/mogopro1649412489270-1-1650433978715.png?v=1650433978)
MoGo
![](https://cdn.shopify.com/s/files/1/0440/1273/2565/t/7/assets/mogo2-pro-1682388538893.png?v=1682388539)
MoGo 2 Pro
![](https://cdn.shopify.com/s/files/1/0440/1273/2565/t/7/assets/mogo2-1682388820595.png?v=1682388821)
MoGo 2
![HORIZON Ultra HORIZON Ultra](https://cdn.shopify.com/s/files/1/0440/1273/2565/files/support-HORIZON_Ultra.png?v=1693365829)