XGIMI Customer Care
Sometimes payments do not process due to a number of potential reasons, including:
1) Billing address issues: You may have accidentally entered an incorrect or incomplete billing address associated with the card used for purchasing.
2) Card/payment issues. You may have an expired card, accidentally entered the wrong card number, CVV, expiration date. etc. Check your card information again prior to submitting your order.
It depends on your payment method. If you are paying for your order with an international bank card, the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge foreign conversion fees. Please contact your bank or credit card issuer for any questions regarding these fees.
XGIMI provides free shipping for all orders. For more details, please read our Shipping Policy.
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Hours of operation (CET): from 9:00am to 9:00pm during Monday to Sunday
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MoGo 2 Pro
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